Regulators
Standardized QoE benchmarking for broadband and mobile networks.
Regulatory mandates increasingly require measurement of actual user experience — not just advertised speeds. Surfmeter provides ITU-standardized video quality scoring, web performance metrics, and speed measurements that are reproducible, auditable, and comparable across operators and technologies.
Industry Challenges
Speed tests alone don’t capture service quality
Download speed is the most visible metric, but it poorly predicts how well a connection supports video streaming, web browsing, or real-time communication. Regulators need standardized, multi-dimensional quality data to make fair comparisons between operators, technologies, and regions — and the methodology must be transparent and reproducible.
How We Help
Multi-dimensional, standards-based quality measurement
Surfmeter measures what matters to end users: ITU-T P.1203 video MOS, Core Web Vitals, speed, and network diagnostics. The Automator provides reproducible, scheduled measurements from fixed probes, while the Mobile SDK enables field campaigns and crowdsourced data collection on real devices. All results follow standardized methodologies suitable for public reporting and operator comparison.
Proven in Practice
ISP Quality Benchmarking at Scale
“We are delighted to have AVEQ, a renowned expert in the field of video streaming analyses, on our team.”
zafaco and AVEQ collaborate to establish new standards for measuring and optimising video streaming quality for broadband providers in the DACH region. Surfmeter’s QoE algorithms enable standardised quality ratings for international services like YouTube, Netflix, and TikTok, as well as national broadcasters and media libraries — based on ITU-T standards and the latest research. Together, they analyse IPTV streaming quality of leading broadband providers across Germany, Austria, and Switzerland in a complex test setup covering realistic end-user scenarios.
Results
- Integrated Surfmeter’s ITU-T P.1203 QoE module into zafaco’s measurement platform
- Deployed across hundreds of measurement probes in Germany, Austria, and Switzerland
- Enabled standardised video quality benchmarking for broadband providers across the DACH region
- Results published annually in public comparative reports
Ready to see it in action?
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Benchmark What Users Actually Experience
Learn how Surfmeter supports regulatory quality measurement programmes. Get in touch.
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