Hospitality
Guest network quality monitoring for hotels, hospitals, and venues.
Guest WiFi is no longer a nice-to-have — it’s expected to support streaming, video calls, and fast browsing. Surfmeter continuously monitors the actual quality your guests experience, so you can catch problems before they become complaints and negative reviews.
Industry Challenges
Bad WiFi shows up in guest reviews, not your dashboards
Your network management system says the access points are healthy and bandwidth is sufficient. But guests are posting one-star reviews about stalling Netflix, dropped Zoom calls, and slow-loading websites. The gap between infrastructure health and guest experience is where complaints — and lost bookings — live.
How We Help
Continuous QoE monitoring from the guest perspective
Place Surfmeter Automator probes in representative guest rooms and common areas. They continuously test the services guests use most — Netflix, YouTube, video conferencing, and key websites — through your guest WiFi, just as a guest would. The Dashboard gives you real-time quality visibility per property, floor, or zone, with alerts when streaming or browsing quality drops below acceptable levels.
Ready to see it in action?
Get a personalized demo and see how Surfmeter fits your use case. It only takes 30 minutes.
Monitor What Your Guests Experience
See how Surfmeter keeps your guest WiFi quality visible and actionable. Get in touch for a demo.
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