The P.1203 Video Quality Metric
The World’s First Standardized QoE Model for Adaptive Streaming
The P.1203 video quality metric for HTTP Adaptive Streaming
A highly accurate model for measuring the quality of streaming sessions — and an international standard
ITU-T Rec. P.1203 calculates the Quality of Experience of HTTP Adaptive Streaming sessions. It covers all degradations that may occur in a video stream caused by lossy compression, temporal or spatial downscaling, and stalling effects due to rebuffering events — including initial loading (startup time).
The standard predicts the QoE in terms of Mean Opinion Scores (MOS) on a scale from 1–5, where 1 refers to Bad quality, and 5 to Excellent.
The models have been trained and validated on over 1,000 audiovisual sequences that were rated by human viewers with over 25,000 individual ratings.
The models described in the standard have been created by an international consortium of academic and industrial partners.

P.1203 takes complex inputs and delivers an easy to understand Video MOS.
Several modules for different aspects of the quality estimation
Do you want to know how well your network or your service performs?
The input streams are analyzed separately for audio and video quality. The P.1203.1 and P.1203.2 Pv and Pa modules produce a per-one-second MOS value corresponding to the per-stream video and audio quality, which are then integrated over time — considering any influence by stalling and quality fluctuation happening during playout. The integration happens in the Pq module. It predicts a final MOS value.
This MOS value corresponds to the quality rating a user would have given had she/he seen the video.
A unique feature of the model is the temporal integration done by the Quality Integration module (Pq), which takes into account effects like initial loading delay, stalling, and quality fluctuation over time. This accurately models subjects’ perception of an entire streaming session, especially in comparison to other video-quality only models (e.g., VMAF).
The modular structure allows the integration module to be used with other video/audio quality models, under the condition that the combination is validated in terms of prediction accuracy. For instance, video quality models from the ITU-T P.1204 family of standards can be used together with P.1203.

Modular approach (above) and temporal intergration (below)


You don’t have to check every pixel.
Bitstream-based metrics are less CPU-intensive than full-reference metrics.
Metadata & bitstream-based approach
Efficient and accurate — less data and computational resources needed.
The P.1203 standard is a distinct departure from conventional metrics like PSNR, SSIM, and VMAF. Unlike these full-reference metrics, which rely on source files and received files being available in decoded form, P.1203 takes a metadata and bitstream-based approach, analyzing the stream metadata (codec, bitrate, resolution, …), frame types and sizes, or the encoded bitstream file — without the need for decoding or referencing the original source.
This has huge benefits in terms of required computational resources and data storage. Also, DRM is not an issue for the model when operated in the metadata- or frame-based mode.
Reduced processing time makes P.1203 versatile
Easy deployed throughout the stream delivery ecosystem
Maintains very high prediction accuracy

Four modes of operation for differnt levels of data
Four modes based on the level of information
Adjust to the computational resources at hand.
P.1203’s simplest mode of operation (mode 0) takes as input: audio/video bitrate, video resolution, frames per second, and stalling events happening at the client side. Depending on the available data, it offers higher modes of operation that increase prediction accuracy at the expense of being (somewhat) more computationally intensive and requiring input data from more in-depth bitstream inspection.
While Mode 0 has access to basic data, Mode 1 can inspect the packet headers of the transmitted stream to obtain frame sizes and types. This works with DRM-protected content and is a great choice for client-side evaluation where bitstreams cannot be read directly (e.g., due to encryption).
Modes 2 and 3 have access to the bitstream itself, where mode 2 only accesses 2% of the stream to reduce computing efforts. Mode 2 is rarely used in practice, since Mode 3 can be calculated rather efficiently using modern hardware.

MOS model to real MOS correlation using P.1203
The ITU-T Rec. P.1203 model offers excellent performance when compared against subjective data. With a correlation of up to 0.9, real users’ ratings can be predicted with great accuracy.
Source: Robitza et al., MMSys 2018
Highly accurate Quality of Experience predictions
Validated with more than 1,000 video sequences and 25,000 individual ratings.
The MOS reflects the overall experience of the user. It includes effects of initial loading, stalling, and quality variations throughout the video. This is the primary value of concern when assessing the streaming quality.
The value range can be interpreted as follows:
1: Poor
2: Bad
3: Fair
4: Good
5: Excellent
In practice, a perfect score of 5 cannot be reached, since even humans cannot always agree that a video sequence is Excellent. This means that the highest possible score will be around 4.7. Any value above 4 is therefore considered very good.
A value between 3 and 4 indicates issues with the streaming performance. A value below 3 indicates severe problems with the streaming performance. Of course, this is still dependent on the actual setup and there is never an “absolute” MOS.
The MOS output of the ITU-T model corresponds very closely to the user ratings, with a correlation of about 0.85 to 0.9. This is highly accurate, especially considering the multitude of factors that may influence a final rating.
How MOS measurements can help you
There are many reasons our customers rely on our monitoring solutions.
Easily compare your offerings:
A single number makes it possible to know where you stand against competitors.
Identify problematic areas:
With the MOS, it is easy to detect regions or times of bad service quality, without having to rely on complex technical indicators.
Dig deeper:
Use the underlying diagnostic KPIs to perform a root cause analysis and improve your service.
Focus on the user experience:
Identify customer experience and customer satisfaction issues. And solve them — for happy customers.
Want to take your video quality monitoring a step further?
The products that power the QoS and QoE monitoring solutions.

Surfmeter Lab
Our core technology to drive video and web tests. Any service that runs in a browser — we can measure it.

Surfmeter Automator
Automated measurements – at scale. A powerful automation framework for running Surfmeter measurements on a schedule.

Surfmeter Dashboard
More than just data – our streaming analytics dashboard combines all Surfmeter measurement results.
Contact Us
Let us know your questions regarding video MOS, what models perform best and how to integrate MOS calculation into your streaming setup.
We will find the solution that works best for you.
Capabilities and Supported Technologies
We constantly implement new data sources and visualisation options.
Measurements for video, web and network
Common OTT platforms (see below)
ExoPlayer (HLS and DASH)
DASH.js, hls.js
Web Browsing KPIs (W3C Navigation Timing API)
Speed tests (download, upload, latency)
Network measurements (ICMP ping, DNS, …)
Selected services we support
YouTube
Amazon Prime
Netflix
ARD/ZDF Mediathek
Zattoo
Joyn
… and many more (just ask!)
Dashboard Features
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Combine filters and graphs in dashboards
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Live data feeds, 24/7
API for import and export of data
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Integrations and deployment Add context data from your sources On-premise or hosted by us
Ingest additional measurements via API
Perform regular exports for further analysis
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Exploring AVEQ’s Academic Partner: Ilmenau University of Technology
News
Enhancing Video Stream Quality Measurement: Active Test Clients vs. Network Layer Analysis
Blog
Today, we’re excited to shed light on our academic partner, Ilmenau University of Technology (TU Ilmenau). We are closely tied to this innovative German university. Despite its modest size, TU Ilmenau has earned recognition as one of the “most innovative scientific institutions in Europe among specialists,” according to Süddeutsche Zeitung. It is also home to the Audiovisual Technology (AVT) Group led by Prof. Alexander Raake.
Let’s see what makes TU Ilmenau special.
Read moreAre you looking for a comprehensive video quality measurement software that helps you ensure quality for your customers? Look no further – AVEQ’s Surfmeter solution is here! In this demo video, we will show you how easy it is to use Surfmeter to measure video quality, web performance, speed tests, and other kinds of network measurements in real-time.
Read moreThe following press release describes how AVEQ’s own Surfmeter technology was integrated successfully within a mobile application used by a large national ISP. Read our success story below, and get in touch if you want to find out more about our products!
Vienna, Austria — In 2020, Magenta shook up the Austrian market with the launch of the Entertain Box 4K. While the commercials for the new hardware flickered colorfully across the screens, a lot was going on behind the scenes. With the Surfmeter app, researchers at T-Labs and Vienna Entertainment Platforms have achieved a major breakthrough in quality assurance.
Read moreVideo streaming is everywhere and expectations have become high. Consumers want to have a great experience watching streams wherever they want to, and on whatever device. But, how good is this Quality of Experience? Do you know the QoE of all your streams, on all types of devices?
We have created the product to give you the answer. Surfmeter calculates QoE with data from the devices on which the videos are streamed. Validated with real customer data at a world-leading telco, our solution uses its advanced algorithm to give ISPs, OTTs and MNOs what they need: data about how their customers experience their streamed content.
We are proud to present a product that is easy to deploy, runs on all devices and provides detailed technical and QoE data.
Follow us on LinkedIn for more in-depth information on our Surfmeter product and our video streaming analytics solutions.
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