Improve customer engagement and prevent user churn.
With our web and video streaming analytics solutions, you can gain valuable and actionable insights into your service or network performance, and visualize aspects such as:
- video streaming quality
- web page loading times
- customer behavior
- overall user experience and Quality of Experience (QoE)
- additional, diagnostic data
Video streaming is one of the most dominant and data-hungry applications on the Internet. Cisco estimates that by 2022, more than 80% of IP traffic will be video.* As competition rises, customers demand the highest possible quality of the services that they use – and their Internet access. Only with a solution dedicated to video and web quality monitoring, you will be equipped to know what your customers experience.
* Cisco Visual Networking Index 2018