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How to measure your video platform’s Quality of Experience?

Blog

Video streaming is one of the most important online service offerings. It has become ubiquitous. And content is king. We all agree there is a lot of demand for video – high quality video, delivered flawlessly, without interruptions. But how do all these video streaming providers measure up? Do they, do you deliver the quality and customer experience we all want?

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31. August 2021

Does HD content always mean good quality?

Blog

When operators say they deliver good quality, they mostly think about the resolution with which a video is encoded. End users also often only think about “HD” indicators. This is right to some degree. Nevertheless, the quality can depend on many more factors.

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18. August 2021

New “Surfmeter” App Revolutionizes Quality Control in TV Entertainment

News

The following press release describes how AVEQ’s own Surfmeter technology was integrated successfully within a mobile application used by a large national ISP. Read our success story below, and get in touch if you want to find out more about our products!

Vienna, Austria — In 2020, Magenta shook up the Austrian market with the launch of the Entertain Box 4K. While the commercials for the new hardware flickered colorfully across the screens, a lot was going on behind the scenes. With the Surfmeter app, researchers at T-Labs and Vienna Entertainment Platforms have achieved a major breakthrough in quality assurance.

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15. February 2021

How to measure Video QoS and QoE with Surfmeter

Blog

Almost everyone knows the most important Key Performance Indicators for video streaming: the time it takes for the video to start, and whether there are any interruptions during playback. You also typically want to know the resolutions that your client receives. However, there are many more indicators that are relevant for determining the overall quality of your streaming service – and ideally you could see the quality reflected in one simple number.

In this post we‘d like to show you how you can leverage our Surfmeter solution to measure video KPIs and Quality of Service (QoS), but also how to use the concept of Quality of Experience (QoE) to find out how a customer would experience a video stream.

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27. November 2020

Surfmeter released

News

Video streaming is everywhere and expectations have become high. Consumers want to have a great experience watching streams wherever they want to, and on whatever device. But, how good is this Quality of Experience? Do you know the QoE of all your streams, on all types of devices?

We have created the product to give you the answer. Surfmeter calculates QoE with data from the devices on which the videos are streamed. Validated with real customer data at a world-leading telco, our solution uses its advanced algorithm to give ISPs, OTTs and MNOs what they need: data about how their customers experience their streamed content.

We are proud to present a product that is easy to deploy, runs on all devices and provides detailed technical and QoE data.

Follow us on LinkedIn for more in-depth information on our Surfmeter product and our video streaming analytics solutions.

17. November 2020
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Latest Articles

  • What does a MOS of x mean…? Interpreting the MOS in real-world terms24. June 2025 - 13:31
  • Measuring CDN Performance with Surfmeter’s New CDN Analysis Tool9. June 2025 - 15:29
  • AVEQ Opens Up: Surfmeter Documentation Now Public26. February 2025 - 11:51
  • Modernizing Our Video Analytics Stack: From Rails to Node.js13. January 2025 - 14:04
  • How Does WiFi Energy Use Affect Streaming Quality?20. November 2024 - 9:17

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