Improve customer engagement and prevent user churn.
With our web and video streaming analytics solutions, you can gain valuable and actionable insights into your service or network performance, and visualize aspects such as:
Video streaming is one of the most dominant and data-hungry applications on the Internet. Cisco estimates that by 2022, more than 80% of IP traffic will be video.* As competition rises, customers demand the highest possible quality of the services that they use – and their Internet access. Only with a solution dedicated to video and web quality monitoring, you will be equipped to know what your customers experience.
* Cisco Visual Networking Index 2018
Whether you’re operating a video streaming service, hosting web applications, or sending video traffic across your networks, fault detection is crucial. Our analytics solution allows you to:
Equipped with this information, you will be able to optimize your services for the customers who need it most.
As an Internet Service Provider, you can:
As an Over-the-Top (OTT) provider, you can:
To give you the best coverage of the market, we support all major video services and player platforms/technologies, and we are fully equipped to extend our support for any custom service you want.
With our support of common video platforms like YouTube, Amazon Prime Video and Netflix, we can cover more than two thirds of the Video on Demand market. If you are an ISP, you can therefore count on getting representative analytics for your customer base.
With our analytics solutions, you can gather metrics from different client platforms and end devices. We support the most commonly used video playback stacks like HTML5 streaming and players like Dash.js. Our software runs anywhere a web browser runs.
Sign up and find out what’s happening in the world of video streaming.